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About The Wisconsin Dells, WI Lodge

Va Lodge

We are the indoor waterpark capital of the WORLD!!

Great Wolf Lodge of Wisconsin Dells was one of the first major waterpark resorts in the area, starting an amazing boom in indoor waterpark activity. The Wisconsin Dells area is known for the amazing rock formations that were created when the great glacial lake of Wisconsin started to break free from its large ice dam. Those rock formations are preserved and visible still today and are a major draw to our area, as is the beautiful Wisconsin River, which runs right through the town.

The Wisconsin Dells area provides the simple pleasures of small town living combined with the excitement of a year round tourist destination. We are well known, not just for our waterparks, but also great dining, entertainment, and opportunities for outdoor activities! Great Wolf Lodge has been a part of that for 20 years! We opened our doors Memorial Day weekend of 1997, and have been an active employer in the community ever since.

We, at the Dells Pack, are proud to recognize and reward hard work and superior guest service. Many members of our management team started in positions like Lifeguard or Room Attendant, and worked hard to achieve career advancement and success. Being a part of this team means being a part of a family, and even part of a larger, growing pack, with opportunities all over the US.

Floor Supervisor

JOB DESCRIPTION

Job ID 10442525 Date posted 01/05/2019 Location Wisconsin Dells, Wisconsin Job Type Full-time - Regular
DUTIES:
  • Willingness to accept the most effective role.
  • Performs opening and closing duties of housekeeping office; to include lost and found
  • Checks unoccupied rooms to ensure accuracy of housekeeping and front office reports.
  • Oversees the activities and actions of assigned personnel.
  • Inspects clean and vacant rooms for cleanliness, supplies, maintenance problems, and temperature.
  • Completes and communicates maintenance work orders to Assistant Director of Housekeeping or Director of Housekeeping.
  • Inspects assigned stayover rooms for cleanliness, supplies, and precautionary damage concerns.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities. Ensures combustible substances are removed from storage areas.
  • Keeps hallways, vending areas, and stairways clean and free of obstructions (furniture, dishes, etc.).
  • Supervises Pack members and discusses personnel issues with Director of Housekeeping.
  • Investigates and reports inappropriate behavior by staff, guests or suspicious persons.
  • Evaluates productivity and quality of work of each staff member and determines additional training.
  • Ensures Pack members report in and cleared before departing resort.
  • Turns over all vacant and clean rooms; verifies stayovers; reports early check outs; communicates issues and discrepancies with front office.
  • Conducts Pack member performance appraisals in a timely manner.
  • Trains new employees and provides continued training for current employees.
  • Conduct Quality Assurance audits ? Maintains recommended par levels of inventories
  • Attend all pertinent meetings

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Preferred skills included conflict resolution, coaching, teamwork and time management.
  • Complete knowledge and skill of room attendants and house attendants
  • Previous experience in hotel or resort required.


PHYSICAL REQUIREMENTS:

  • Lift up to 30 lbs., bending, stretching.
  • Excessive walking
  • Exposure to chemicals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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  • Housekeeping, Wisconsin Dells, Wisconsin, United StatesRemove