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About The Wisconsin Dells, WI Lodge

Va Lodge

We are the indoor waterpark capital of the WORLD!!

Great Wolf Lodge of Wisconsin Dells was one of the first major waterpark resorts in the area, starting an amazing boom in indoor waterpark activity. The Wisconsin Dells area is known for the amazing rock formations that were created when the great glacial lake of Wisconsin started to break free from its large ice dam. Those rock formations are preserved and visible still today and are a major draw to our area, as is the beautiful Wisconsin River, which runs right through the town.

The Wisconsin Dells area provides the simple pleasures of small town living combined with the excitement of a year round tourist destination. We are well known, not just for our waterparks, but also great dining, entertainment, and opportunities for outdoor activities! Great Wolf Lodge has been a part of that for 20 years! We opened our doors Memorial Day weekend of 1997, and have been an active employer in the community ever since.

We, at the Dells Pack, are proud to recognize and reward hard work and superior guest service. Many members of our management team started in positions like Lifeguard or Room Attendant, and worked hard to achieve career advancement and success. Being a part of this team means being a part of a family, and even part of a larger, growing pack, with opportunities all over the US.

Catering Sales Manager

JOB DESCRIPTION

Job ID 10474471 Date posted 01/08/2019 Location Wisconsin Dells, Wisconsin Job Type Full-time - Regular
  • Willingness to accept the most effective role.
  • Generates catering revenue and meets budgetary goals through banquet and meeting revenues.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Responsible for the successful outcome of meetings, events and programs from pre-arrival through post-departure.
  • Manages and executes the terms of the client contract for the meeting, event or program as outlined by the Director of Sales and Catering.
  • Provides consultation/advice to clients on all aspects of lodge facilities and services when proposing and contracting groups and events. Issues formal proposals and contracts to group clients.
  • Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone. Uses peak hours to "sell" and the non-peak hours to do account maintenance tasks.
  • Creates and manages groups in Opera S&C system. Assist with 30-60-90 day catering forecast that is prepared monthly.
  • Responsible for catering revenue goals that make up overall revenue budget for lodge.
  • Complete BEO's and Resumes for clients and departments to communicate specific needs and contracted/agreed details and pricing of client to departments.
  • Conduct weekly BEO meetings to discuss in-house events with the Director of Food & Beverage, Banquet Manager, Banquet Chef and all relevant personnel. (optional based on property structure).
  • Provide detailed information on groups' specific needs throughout the entire booking process from negotiation to contracting and pre-arrival to arrival and departure.
  • Create Quarterly Action Plans and Annual WIGS Obtain guaranteed commitments for the number of people attending banquets, meetings and functions prior to the commencement of the event. (Optional based on property structure.)
  • Represent the lodge in resolving complaints from groups and group attendees frequently, including but not limited to billing and reservations.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

  • Two-year college degree and hotel, resort and/or theme park background a plus.
  • Strong culinary and beverage knowledge and interest.
  • Proven ability to plan and organize events effectively, with acute sense of detail.
  • Assertive, professional and positive with a proven ability to develop and thrive in a team environment.
  • Strong administrative skills including a command of all MS Office products.
  • Must be able to work independently and maintain a positive attitude within a very busy environment.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to develop rapport with fellow team members and management and maintain strong working relationships.
  • Problem solving skills, with the ability to track multiple tasks and issues, set goals and prioritize tasks in a fast paced environment.
  • Successful completion of criminal background check and drug screen.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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  • Sales and Catering, Wisconsin Dells, Wisconsin, United StatesRemove