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About The Wisconsin Dells, WI Lodge

Va Lodge

We are the indoor waterpark capital of the WORLD!!

Great Wolf Lodge of Wisconsin Dells was one of the first major waterpark resorts in the area, starting an amazing boom in indoor waterpark activity. The Wisconsin Dells area is known for the amazing rock formations that were created when the great glacial lake of Wisconsin started to break free from its large ice dam. Those rock formations are preserved and visible still today and are a major draw to our area, as is the beautiful Wisconsin River, which runs right through the town.

The Wisconsin Dells area provides the simple pleasures of small town living combined with the excitement of a year round tourist destination. We are well known, not just for our waterparks, but also great dining, entertainment, and opportunities for outdoor activities! Great Wolf Lodge has been a part of that for 20 years! We opened our doors Memorial Day weekend of 1997, and have been an active employer in the community ever since.

We, at the Dells Pack, are proud to recognize and reward hard work and superior guest service. Many members of our management team started in positions like Lifeguard or Room Attendant, and worked hard to achieve career advancement and success. Being a part of this team means being a part of a family, and even part of a larger, growing pack, with opportunities all over the US.

Ambassador of Fun


Job ID 10410723 Date posted 01/03/2019 Location Wisconsin Dells, Wisconsin Job Type Full-time - Regular


  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
    • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
    • Perform all branded experiences consistently according to Family Tradition procedures.
    • Responsible for all aspects of Character Appearances and Entertainment at the property including:
      • Perform character appearance duties in a manner deemed acceptable according Great Wolf Lodge standards.
      • Perform Wolf Walk, Story Time, and other brand events/experiences outside of the Cub Club room (hands-on learning, dance parties, karaoke).
      • Personally interact with Great Wolf Lodge guests.
      • When not on break, act as though you are on stage at all times. Effectively entertain Pack Members, families and children through public performance.
      • Escorts are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests.
      • Ambassador of Fun must learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances.
      • Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions.
      • Responsible for character costume operations including care, cleaning, maintenance, etc.
      • Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site events.
      • Distribute Great Wolf Lodge promotional items designed to help increase guest experience and guest attendance at events.
      • Willingness to perform child-friendly promotional activities on-site and in the community.
      • Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site.
      • All character and escort duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as needed.
  • Cub Club (room)
    • Perform all Cub Club experiences while always maintaining brand approved reasons for our youngest guests and their parents to want to spend time in room.
    • Provide and maintain a fun, engaging environment inside Cub Club at all times and promote hands-on learning through daily activities.
    • Responsible for running Cub Club rooms on a daily basis including but not limited to maintaining high quality look of room at all times. Provide quality guest interactions with consistent upbeat, fun and energetic personality at all times. When not on break, act as though you are on stage at all times.
    • Ensuring that all items within Kids Club are brand consistent. If not, informing their Supervisor of issues.
    • Perform all branded experiences consistently according to Family Tradition procedures.
    • Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences.
    • Assist Kids Experience team with inventory of event & activity materials.
    • Ability to learn new skills including, but not limited to, face painting, balloon making or other event related entertainment.



  • Possess charismatic, enthusiastic attitude to provide the highest quality of Entertainment.
  • Must be able to communicate safety rules, operating and procedure manuals to guests and fellow associates in a manner that ensures comprehension.
  • Must work weekends, evenings and holidays.
  • Ability to multi-task and prioritize various projects mandatory.
  • Motivated individuals with the desire to gain experience in enhancing guest experience.
  • Exhibits enthusiasm when working with children.
  • Experience in related field, such as Entertainment, Hospitality, or Education a plus.
  • Experience as a character preferred.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


  • Lift up to 50 lbs., bending, stretching.
  • Ability to sit and or stand for long periods of time.
  • Ability to maintain composure in character suits. Conditions include heat and humidity for periods of 30 minutes.
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  • Kids Experience, Wisconsin Dells, Wisconsin, United StatesRemove