Waterpark Attendant

Summary:  The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for assisting with the Towel Tracker Program, Waterpark bag checks, checks wristbands, etc.

Essential Duties & Responsibilities

• Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
• Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
• Interacts with waterpark guests by greeting, answer questions and responding to requests
• Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
• Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
• Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Strong customer service and oral communication skills

Physical Requirements

• Able to lift up to 30lbs
• Able to push/pull up to 100lbs
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Able to climb multiple flights of stairs on a daily basis
• Able to work with chemicals according to directions