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Hair Stylist


Job ID 12888090 Date posted 08/12/2019 Location Williamsburg, Virginia Job Type Full-time - Regular

At Great Wolf, the Spa Hair Stylist makes our guests look and feel their best, boosting self-esteem through a variety of hair services. The Spa Hair Stylist will ensure guests leave the spa with an exciting new look.

Essential Duties & Responsibilities

  • Ensures and implements all Spa Ritual traditions and standards
  • Performs all hair care services and as licensed, to the highest level of professionalism
  • Ensures spa atmosphere remains consistent with brand, has excellent knowledge of all spa services and retail
  • Has excellent knowledge of hair cutting and styling techniques and can adapt each treatment according to the needs of the guest
  • Remains updated on how to perform each treatment with consistency and industry trends
  • Participates in regularly scheduled hair and spa team meetings and cross-training opportunities
  • Educates and sells retail to guests and meets all retail sales goals
  • Ensures spa reception area, serenity room, and treatment rooms are clean and maintained
  • Promotes spa and services as assigned in lodge and community; knowledgeable of spa and hair products and services and assists in suggestive selling of merchandise and services
  • Ensures all state and company sanitation requirements are met and followed
  • Current with the industry trends


Basic Qualifications & Skills

  • High school diploma or equivalent
  • Diploma from approved cosmetology program
  • Holds current state cosmetology license
  • Basic computer skills and knowledge of spa software
  • Basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Flexible in scheduling based on business demands
  • Successful completion of a criminal background check and drug screen

Desired Qualifications & Traits

  • Previous customer service, hospitality, and/or retail experience
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, twist repeatedly
  • Ability to perform all licensed services
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