Skip Navigation

Search Jobs

About The Traverse City, MI Lodge

Va Lodge

Great Wolf Lodge-Traverse City “Tatonka” is recognized as an employer of choice in Northern Michigan. Our 370 pack members focus each and every day on providing our guests with first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

The leaders of our pack have many years of experience in hospitality and inspire an organizational culture unlike any other in Northern Michigan. Saying that we work in a team setting doesn’t adequately explain the support and synergy that can be found in a culture like Great Wolf’s where actively engaged leadership, a happy and friendly work environment, the clear desire to achieve, and the most fun one could have while earning a paycheck all come together!

We work hard and play hard with pack member parties and wolf pack celebrations. We have excellent benefits and incentives and competitive pay. If you want to be part of a family, learn from years of experience, and be proud of the impact of your work, we encourage you to apply today and invite you to join the pack!

Room Attendant (Housekeeper)

JOB DESCRIPTION

Job ID 13066002 Date posted 08/23/2019 Location Traverse City, Michigan Job Type Full-time - Regular

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Essential Duties & Responsibilities

  • Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
  • Maintains a stocked, organized, and clean cart with sufficient supplies
  • Reports maintenance issues through appropriate channels for resolution
  • Documents and secures lost and found items
  • Communicates with guest on a professional and friendly manner
  • Keeps supplies ready by restocking housekeeping cart at end of shift
  • Assists House Attendant, including delivering guest requests and pick up of used guest items
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
  • Reports hazardous conditions in work area or equipment to supervisor

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Prior experience in housekeeping including; sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to work with chemicals according to directions
Apply Now

Job Alerts

Keep up to date with the latest opportunities as soon as they become available.

Interested InAreas of Interest – Search for a category, location, or category/location pair, select a term from the suggestions, and click “Add”.

  • Housekeeping, Traverse City, Michigan, United StatesRemove