MagiQuest Attendant (Part Time/$13 Hourly)
Job ID MAGIQ11462 Date posted 04/08/2021 Location Scottsdale, Arizona
Job Type Part Time
At Great Wolf, the MagiQuest Attendant helps turn fantasy into reality with live-action adventure. The Attendant is responsible for registering guests for the attraction, supplying equipment, education, and guest satisfaction while they journey to defeat the Goblin King.
Essential Duties & Responsibilities
- Communicates with guests to process registration and complete orders
- Educates guests on game play and wand operation
- Maintains the daily operation of the MagiQuest game
- Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
- Provides outstanding customer service and engages in suggestive selling
- Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
- Documents and/or escalates any game operation or effects issues to Retail Manager on Duty
- Assists in other retail outlets/attractions as needed
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