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MagiQuest Attendant (Part Time/$13 Hourly)

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Job ID MAGIQ10232 Date posted 01/22/2021 Location Scottsdale, Arizona Job Type Part Time

At Great Wolf, the MagiQuest Attendant helps turn fantasy into reality with live-action adventure. The Attendant is responsible for registering guests for the attraction, supplying equipment, education, and guest satisfaction while they journey to defeat the Goblin King.

Essential Duties & Responsibilities

  • Communicates with guests to process registration and complete orders
  • Educates guests on game play and wand operation
  • Maintains the daily operation of the MagiQuest game
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
  • Provides outstanding customer service and engages in suggestive selling
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
  • Documents and/or escalates any game operation or effects issues to Retail Manager on Duty
  • Assists in other retail outlets/attractions as needed
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