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About The Poconos, PA Lodge

Va Lodge

Are you interested in a job where the atmosphere makes every day feel like a vacation? Do you want to make a real and lasting impact on those around you? If so, come join us at The Great Wolf Lodge, Poconos. Anytime is a great time to be a part of the Pocono Mountains Great Wolf Pack.

Nestled within the beautiful Pocono Mountains, our area boasts awe-inspiring waterfalls, over 150 miles of winding rivers, more than 30 golf courses, hundreds of miles of hiking trails, and countless local attractions and restaurants. Located only two hours from New York City and Philadelphia our lodge is always bustling with families eager to create lifelong memories. Whether it is the breathtaking fall foliage, snow covered ski and tubing trails, whitewater rapids, or fields of spring wildflowers, the Poconos region offers year round entertainment.

But, we have found the main reason our guests give for returning is not the beauty of the Poconos, it is the beauty of our Pack. Our pack members truly give the guests a worthwhile experience and make them feel welcome. Whether our guests are splashing in our waterpark, fighting dragons in Magiquest, relaxing in our spa, or indulging in delicious treats in our food outlets, it is our Pack Members that create the unforgettable experience.

Great Wolf Lodge Poconos aspires to be the employer of choice for the Pocono Mountains. Competitive pay, paid parental leave, scholarships and tuition reimbursement, waterpark passes, and discounted room rates are only some of that many benefits we offer to our pack. Come howl with the friendliest Pack in the Poconos Mountain

Snack Bar Server


Job ID 7802656 Date posted 04/13/2018 Location Scotrun, Pennsylvania Job Type Part-time - Regular


  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Processes customer orders by recording order and computing bill.
  • Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.
  • Maintains food and beverage readiness by notifying kitchen personnel of shortages or special orders; preparing hot beverages; operating milkshake or frozen custard machines.
  • Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to customers.
  • Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
  • Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.
  • Keeps supplies ready by inventorying supplies in serving area and replenishing them.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures. Complies with food-handling and sanitation regulations.
  • Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.
  • Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



  • Promotes team spirit and works collaboratively to achieve team goals.
  • Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
  • Excellent track record of adhering to scheduling and attendance requirements.
  • Dedicated to exceeding quality standards and providing products and services of the highest caliber.
  • Inspires others with enthusiasm and positive energy.
  • Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
  • Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Demonstrates flexibility by adjusting readily to changing priorities


  • Ability to lift 30lbs.
  • Ability to stand/sit for long periods of time.
  • Ability to bend, stretch and twist.
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  • Food and Beverage, Scotrun, Pennsylvania, United StatesRemove