Snack Bar Server
JOB DESCRIPTIONJob ID 10673960 Date posted 01/24/2019 Location Scotrun, Pennsylvania Job Type Full-time - Regular
- Willingness to accept the most effective role.
- Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
- Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
- Processes customer orders by recording order and computing bill.
- Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.
- Maintains food and beverage readiness by notifying kitchen personnel of shortages or special orders; preparing hot beverages; operating milkshake or frozen custard machines.
- Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to customers.
- Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
- Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.
- Keeps supplies ready by inventorying supplies in serving area and replenishing them.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures. Complies with food-handling and sanitation regulations.
- Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.
- Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Promotes team spirit and works collaboratively to achieve team goals.
- Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
- Excellent track record of adhering to scheduling and attendance requirements.
- Dedicated to exceeding quality standards and providing products and services of the highest caliber.
- Inspires others with enthusiasm and positive energy.
- Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
- Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Demonstrates flexibility by adjusting readily to changing priorities
- Ability to lift 30lbs.
- Ability to stand/sit for long periods of time.
- Ability to bend, stretch and twist.