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Food Outlet Manager

JOB DESCRIPTION

Job ID 13066010 Date posted 08/23/2019 Location Scotrun, Pennsylvania Job Type Full-time - Regular

The Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Essential Duties & Responsibilities

  • Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
  • Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
  • Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
  • Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
  • Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
  • Ensures balance of registers and daily reporting of financials
  • Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • 1+ year supervisory experience in a food/restaurant setting
  • Demonstrated ability to effectively resolve conflict
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
  • Excellent customer service skills
  • Positive attitude

Physical Requirements

  • Ability to lift 30 lbs.
  • Ability to stand/sit for long periods of time
  • Ability to bend, stretch and twist
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  • Food and Beverage, Scotrun, Pennsylvania, United StatesRemove