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About The Sandusky, OH Lodge

Va Lodge

Our Sandusky Great Wolf Lodge is located just an hour west of Cleveland, OH and uniquely we also are minutes away from Cedar Point Amusement Park which is one of the largest seasonal theme parks in the country. Sandusky Great Wolf Lodge was the second lodge to open under the original name of Great Bear Lodge.

Not only does the resort feature an incredible indoor water park, but it’s got plenty of activities out of the water that kids are sure to love. Not only is it a kid friendly resort, but Great Wolf Lodge also has incredible dining options so parents can relax and have a great time. Come rain, shine or snow, Great Wolf Lodge Resort in Sandusky, Ohio has family fun waiting with perfect temperature controlled pools.

Great Wolf Lodge in Sandusky, OH offers career options for everyone from full-time, part-time, and seasonal positions. As a front desk agent, housekeeper, lifeguard, retail attendant, food and beverage, or other departments pack member, you can have as much fun as our guests during your employment journey with Great Wolf – Sandusky.

Your career starts here at Great Wolf Lodge – Sandusky!

Restaurant Shift Supervisor

JOB DESCRIPTION

Job ID 12425148 Date posted 07/02/2019 Location Sandusky, Ohio Job Type Full-time - Regular

At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations.

Essential Duties & Responsibilities

  • Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards
  • Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters
  • Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns
  • Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance
  • Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift
  • Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)
  • Identify all Out of Order equipment and pass along to Manager for repair
  • Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc.
  • Assists with the coordination and execution of birthday parties
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some High School education or equivalent
  • 1+ year previous experience in a food service team lead capacity or leadership role
  • 1+ year utilizing Point-of-Sale (POS) technology
  • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Prior experience with Micros POS
  • Serve-Safe and/or TIPS certification
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
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  • Food and Beverage, Sandusky, Ohio, United StatesRemove