Skip to main content

About the Bloomington, MN Lodge

Asst, Human Resources

Apply Now
View Saved Jobs
Caring for one another is deeply rooted in the Great Wolf culture. Our standards for a safe working environment for our Pack have always been high. We are answering today's challenges with a level of care we call the Paw Pledge.
Click here to learn more.
Job ID ASSTH11511 Date posted 04/14/2021 Location Minneapolis-St. Paul-Bloomington, Minnesota Job Type Full Time

At Great Wolf, the Human Resources Assistant is responsible for supporting the HR function in order to support and grow our most important asset -- our employees. In this role you will partner with HR leadership to ensure the HR function supports lodge objectives and are executed flawlessly.

Essential Duties & Responsibilities

  • Answer office phone and walk-in questions and direct calls to correct person ensuring customers, guests and Pack Members are treated in a professional and courteous manner
  • Assist HR Manager in recruiting by phone screening candidates and scheduling interviews; provides applicants support throughout the staffing process
  • Responsible for tracking and recording employment applications to include applicant preferred position and source of referral, then forming weekly and/or monthly written report for Employee Relations Director
  • Support Employee Relations and Training with clerical duties such as photocopying, faxing, filing and collating
  • Assist in training Wolfology, our orientation program, as well as other Pack Member training sessions; track training certifications
    •Work independently and within a team on special nonrecurring and ongoing Human Resource and Training projects
  • Must maintain confidentiality regarding all matters regarding the Customer Contact Center and its Pack Members whether discussed in the Employee Relations office or elsewhere
  • Support the HR Department with Pack Member equipment acquisition, maintenance, and disbursal
  • Support the HR Department with Pack Member benefits programs by studying related programs, preparing Pack Member benefits packages for mail, and maintaining Pack Member insurance/medical files
  • Supports the HR Department in the maintenance of human resource records, past and current including but not limited to: Personnel Files, I-9, EEOC, Worker's Compensation, Drug Screening, Incident Files, and Health Files
  • Supports the HR Department in data entry for the HRIS system
  • Maintains professional and technical knowledge by attending available Employee Relations workshops and reviewing professional publications
  • Main point of contact to fulfill and track Pack Member Lodge requests
  • Distribute and track Pack Member certificates
  • Assist HR Manager in retention events and facilitation of the Spirit Team

Basic Qualifications & Skills

  • Minimum of 1 year previous HR experience, training, or education
  • Demonstrated proficiency in Microsoft Office suite
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Previous experience in hotel/resort/theme park industry
  • Experience utilizing HR Technology
  • Strong problem solving and organizational skills
  • Attention to detail
  • Enthusiastic and positive energy
  • Multi-tasking ability

Physical Requirements

  • Able to lift up to 20 lbs.
  • Able to bend, stretch, and twist
  • Able to stand or sit for long periods of time
Apply Now

Working In Minneapolis-St. Paul-Bloomington

Check out where you could be working if you join our pack!

Learn More

Check Out Our Bloomington, MN Lodge

Check Out These Opportunities In Our Pack!

Job Alerts

Keep up to date with the latest opportunities as soon as they become available.

Interested InAreas of Interest – Search for a category, location, or category/location pair, select a term from the suggestions, and click “Add”.

  • Human Resources, Minneapolis-St. Paul-Bloomington, Minnesota, United StatesRemove