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About The Mason, OH Lodge

Va Lodge

Great Wolf Lodge in Mason, OH offers career options for everyone! We are an easy commute within the Greater Cincinnati and Dayton areas and offer flexibility throughout our many departments.

Perhaps your Great Wolf career will begin in our incredible indoor water park. Lifeguard positions with world class certifications are just the start of our many opportunities. Front Desk, Food and Beverage, Retail and Kids Entertainment pack members all share how much they enjoy welcoming guests from all over the country and quickly share stories about special kids and families that have made their work days especially fun. Our skilled Housekeeping and Maintenance Pack ensure that our Lodge stays in tip top shape and take great pride in the jobs they do. Training and the opportunity to grow is what makes Great Wolf Lodge in Mason such an exceptional choice for people who might be looking for a first job or want to join a pack committed to making your career fun and rewarding for years to come. Many of our pack members who started in entry level positions are now leaders within the Lodge or have made the leap to other Great Wolf Lodges throughout the US.

Waterpark Attendant

JOB DESCRIPTION

Job ID 13177056 Date posted 09/02/2019 Location Mason, Ohio Job Type Full-time - Regular

The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.

Essential Duties & Responsibilities

  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
  • Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
  • Interacts with waterpark guests by greeting, answer questions and responding to requests
  • Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
  • Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
  • Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close
  • Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
  • Ensures windows and doorways are free of fingerprints and smudges
  • Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
  • Cleans and sanitizes Waterpark restrooms

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Strong customer service and oral communication skills
  • Previous experience with sanitation, laundry operations, and guest services
  • Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

  • Able to lift up to 30lbs
  • Able to push/pull up to 100lbs
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on a daily basis
  • Able to work with chemicals according to directions
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