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About The Mason, OH Lodge

Va Lodge

Great Wolf Lodge in Mason, OH offers career options for everyone! We are an easy commute within the Greater Cincinnati and Dayton areas and offer flexibility throughout our many departments.

Perhaps your Great Wolf career will begin in our incredible indoor water park. Lifeguard positions with world class certifications are just the start of our many opportunities. Front Desk, Food and Beverage, Retail and Kids Entertainment pack members all share how much they enjoy welcoming guests from all over the country and quickly share stories about special kids and families that have made their work days especially fun. Our skilled Housekeeping and Maintenance Pack ensure that our Lodge stays in tip top shape and take great pride in the jobs they do. Training and the opportunity to grow is what makes Great Wolf Lodge in Mason such an exceptional choice for people who might be looking for a first job or want to join a pack committed to making your career fun and rewarding for years to come. Many of our pack members who started in entry level positions are now leaders within the Lodge or have made the leap to other Great Wolf Lodges throughout the US.

Restaurant Server

JOB DESCRIPTION

Job ID 10417035 Date posted 01/03/2019 Location Mason, Ohio Job Type Part-time - Regular

Duties:

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
  • Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
  • Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
  • Keeps kitchen staff informed by noting timing of meal progression.
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen. Delivers accompaniments and condiments from service bars.
  • Responds to additional patron requirements by inquiring of needs; observing dining process.
  • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
  • Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
  • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
  • Basic mathematical skills as they apply to cash handling.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 15 lbs.
  • Stand for long periods.
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