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About The Mason, OH Lodge

Va Lodge

Great Wolf Lodge in Mason, OH offers career options for everyone! We are an easy commute within the Greater Cincinnati and Dayton areas and offer flexibility throughout our many departments.

Perhaps your Great Wolf career will begin in our incredible indoor water park. Lifeguard positions with world class certifications are just the start of our many opportunities. Front Desk, Food and Beverage, Retail and Kids Entertainment pack members all share how much they enjoy welcoming guests from all over the country and quickly share stories about special kids and families that have made their work days especially fun. Our skilled Housekeeping and Maintenance Pack ensure that our Lodge stays in tip top shape and take great pride in the jobs they do. Training and the opportunity to grow is what makes Great Wolf Lodge in Mason such an exceptional choice for people who might be looking for a first job or want to join a pack committed to making your career fun and rewarding for years to come. Many of our pack members who started in entry level positions are now leaders within the Lodge or have made the leap to other Great Wolf Lodges throughout the US.

Arcade Attendant

JOB DESCRIPTION

Job ID 13292685 Date posted 09/11/2019 Location Mason, Ohio Job Type Part-time - Regular

At Great Wolf, the Arcade Attendant ensures smooth operation of games and machines, providing positive experiences for all guests. The Attendant is responsible for supplying guests with tokens and redeeming arcade tickets as well as removing obstructions on arcade machines and ensuring appropriate guest conduct.

Essential Duties & Responsibilities

  • Assists guests with change, ticket redemption, and all courtesy transactions throughout the arcade
  • Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction
  • Ensure the daily operation of the attraction adheres to operating procedure guidelines
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure arcade area adheres to the highest standards of cleanliness, presentation, and service
  • Assist in other retail outlets as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

  • Strong customer service skills
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Excellent teamwork skills

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to stand for long periods of time
  • Ability to work in a loud environment with flashing lights
  • Able to bend, stretch, and twist
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  • Retail and Attractions, Mason, Ohio, United StatesRemove