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Floor Supervisor

JOB DESCRIPTION

Job ID 8368727 Date posted 06/13/2018 Location LaGrange, Georgia Job Type Full-time - Regular
DUTIES:
  • Willingness to accept the most effective role.
  • Performs opening and closing duties of housekeeping office; to include lost and found
  • Checks unoccupied rooms to ensure accuracy of housekeeping and front office reports.
  • Oversees the activities and actions of assigned personnel.
  • Inspects clean and vacant rooms for cleanliness, supplies, maintenance problems, and temperature.
  • Completes and communicates maintenance work orders to Assistant Director of Housekeeping or Director of Housekeeping.
  • Inspects assigned stayover rooms for cleanliness, supplies, and precautionary damage concerns.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities. Ensures combustible substances are removed from storage areas.
  • Keeps hallways, vending areas, and stairways clean and free of obstructions (furniture, dishes, etc.).
  • Supervises Pack members and discusses personnel issues with Director of Housekeeping.
  • Investigates and reports inappropriate behavior by staff, guests or suspicious persons.
  • Evaluates productivity and quality of work of each staff member and determines additional training.
  • Ensures Pack members report in and cleared before departing resort.
  • Turns over all vacant and clean rooms; verifies stayovers; reports early check outs; communicates issues and discrepancies with front office.
  • Conducts Pack member performance appraisals in a timely manner.
  • Trains new employees and provides continued training for current employees.
  • Conduct Quality Assurance audits ? Maintains recommended par levels of inventories
  • Attend all pertinent meetings

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Preferred skills included conflict resolution, coaching, teamwork and time management.
  • Complete knowledge and skill of room attendants and house attendants
  • Previous experience in hotel or resort required.


PHYSICAL REQUIREMENTS:

  • Lift up to 30 lbs., bending, stretching.
  • Excessive walking
  • Exposure to chemicals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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