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About the LaGrange, GA Lodge

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Join our “Pack” at Great Wolf Lodge Georgia located in LaGrange, GA where we “Bring Joy To Families” everyday! If you like a fun, face paced and customer experience focused environment, Great Wolf is the place for you. With this being our 16th Great Wolf location, we are the industry leader in authentic “Southern Hospitality” and extreme Family Fun.

May 24, 2018 was the Grand Opening for our 457 room and 700 Pack Member strong Lodge. Our Indoor Waterpark covers 93,000 sq. feet and boasts 5 waterslides, a lazy river, wave pool and a multi-level tree house water fort among others. Lots of other attractions and fun abound both for our guests and our Pack Members, all here under one roof.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day. Come howl with our “Sweet Sixteen” Pack Members!

Waterpark Attendant

JOB DESCRIPTION

Job ID 13189512 Date posted 09/03/2019 Location La Grange, Georgia Job Type Part-time - Regular

The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.

Essential Duties & Responsibilities

  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
  • Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
  • Interacts with waterpark guests by greeting, answer questions and responding to requests
  • Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
  • Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
  • Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close
  • Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
  • Ensures windows and doorways are free of fingerprints and smudges
  • Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
  • Cleans and sanitizes Waterpark restrooms

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Strong customer service and oral communication skills
  • Previous experience with sanitation, laundry operations, and guest services
  • Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

  • Able to lift up to 30lbs
  • Able to push/pull up to 100lbs
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on a daily basis
  • Able to work with chemicals according to directions
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