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About the LaGrange, GA Lodge

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Join our “Pack” at Great Wolf Lodge Georgia located in LaGrange, GA where we “Bring Joy To Families” everyday! If you like a fun, face paced and customer experience focused environment, Great Wolf is the place for you. With this being our 16th Great Wolf location, we are the industry leader in authentic “Southern Hospitality” and extreme Family Fun.

May 24, 2018 was the Grand Opening for our 457 room and 700 Pack Member strong Lodge. Our Indoor Waterpark covers 93,000 sq. feet and boasts 5 waterslides, a lazy river, wave pool and a multi-level tree house water fort among others. Lots of other attractions and fun abound both for our guests and our Pack Members, all here under one roof.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day. Come howl with our “Sweet Sixteen” Pack Members!

Room Attendant (Housekeeper)

JOB DESCRIPTION

Job ID 12465000 Date posted 07/05/2019 Location La Grange, Georgia Job Type Part-time - Regular

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Essential Duties & Responsibilities

  • Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
  • Maintains a stocked, organized, and clean cart with sufficient supplies
  • Reports maintenance issues through appropriate channels for resolution
  • Documents and secures lost and found items
  • Communicates with guest on a professional and friendly manner
  • Keeps supplies ready by restocking housekeeping cart at end of shift
  • Assists House Attendant, including delivering guest requests and pick up of used guest items
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
  • Reports hazardous conditions in work area or equipment to supervisor

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Prior experience in housekeeping including; sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to work with chemicals according to directions
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