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Restaurant Supervisor

JOB DESCRIPTION

Job ID 10057389 Date posted 11/27/2018 Location La Grange, Georgia Job Type Full-time - Regular
Duties:
  • Willingness to accept the most effective role.
  • Assigns daily tasks to Lead Servers and restaurant line level staff.
  • Adminstrative support of Food & Beverage department within front of house operations including: scheduling, payroll, monitoring reservation systems, drafting and presenting corrective action, submitting access requests, researching charge disputes, monthly inventories, and receiving merchandise.
  • Develops a mechanism of communication with fellow Superivors through various shifts to ensure the successful operation of the Restaurants.
  • Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift.
  • Interacts with Guests and Pack Members throughout the shift constantly and provides feedback to Pack Members to ensure quality service.
  • Assists with the overall operation of the restaurants including: micros transactions, re-stocking, expediting, monitoring food quality, ensuring breaks are being taken in a timely manner, etc.
  • Communicates constantly with Food & Beverage and Culinary Management to resolve Guest concerns.
  • Assist with the coordination and execution of birthday parties.
  • Identify all Out of Order equipment and pass along to Manager for repair.
  • Resolve Pack Member conflicts and pass along violations of policy to Manager.
  • Attend meetings as requested.
  • Supports the F&B Manager in executing operational guidelines. Communicates expectations to line level staff and enforces policies and procedures.

JOB REQUIREMENTS:

Qualifications:

  • Designs the organization for optimal customer service. Promotes excellence by providing superior service to each customer.
  • Basic knowledge of all Microsoft Office software & Micros POS system.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Focuses the sales effort around identifying and fulfilling customer's current and future needs.
  • Projects professional and polished image that inspires confidence and trust.
  • Takes an exhaustive approach to every task. Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort.
  • Inspires others with enthusiasm and positive energy.
  • Experience resolving conflicts between groups with opposing perspectives, agendas, or priorities.
  • Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.
  • Serve-Safe and TIPS certified a plus.

Physical Requirements:

  • Ability to lift 30 lbs., ability to stand/sit for long periods of time.
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  • Food and Beverage, La Grange, Georgia, United StatesRemove