Skip to main content

About the LaGrange, GA Lodge

Night Auditor

Apply Now
View Saved Jobs
Job ID NIGHT05297 Date posted 10/02/2020 Location La Grange, Georgia Job Type Full Time

At Great Wolf, our Night Auditor is responsible for providing nightly Front Desk support and ensures the front office accounting records are accurate on a daily basis.

Essential Duties & Responsibilities

  • Welcomes guests by greeting, answering questions, responding to requests
  • Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys
  • Establishes credit by verifying credit cards or obtaining cash
  • Directs guests to rooms by showing location on resort map
  • Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
  • Provides concierge duties to guest by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel
  • Maintains records by entering room and guest account data
  • Collects revenue by entering services and charges, computing bills, obtaining payment
  • Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements
  • Secures guest's valuables by processing lost and found to the housekeeping department
  • Prints appropriate reports and distributes to management
  • Prints or emails express check out folios to be distributed by security to departures
  • Completes Manager on Duty training
  • Assists accounting in the completion of researching any out of balance amounts each night
  • Batches credit cards and gift cards, researches variance each night
  • Ensures operating systems (Micros and OPERA) balance each night
  • Researches any balances in PI accounts nightly and checks them in and out each night
  • Organizes credit card receipts by type nightly

Basic Qualifications & Skills

  • High School Diploma (or equivalent education/experience)
  • Strong basic math skills (addition, subtraction, division, multiplication)
  • Must be flexible regarding schedule, based on business demands
  • Previous experience demonstrating strong customer service
  • Successful completions of a criminal background check and drug screen

Desired Qualifications & Skills

  • Previous OPERA experience
  • Previous experience balancing financial transactions
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Proven teamwork skills
  • Enthusiastic and energetic
  • Excellent communication skills

Physical Requirements

  • Ability to lift up to 20 lbs.
  • Able to sit and/or stand for long periods of time
Apply Now

Working In La Grange

Check out where you could be working if you join our pack!

Learn More

Check Out Our LaGrange, GA Lodge

Check Out These Opportunities In Our Pack!

Job Alerts

Keep up to date with the latest opportunities as soon as they become available.

Interested InAreas of Interest – Search for a category, location, or category/location pair, select a term from the suggestions, and click “Add”.

  • Guest Services, La Grange, Georgia, United StatesRemove