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About the LaGrange, GA Lodge

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Join our “Pack” at Great Wolf Lodge Georgia located in LaGrange, GA where we “Bring Joy To Families” everyday! If you like a fun, face paced and customer experience focused environment, Great Wolf is the place for you. With this being our 16th Great Wolf location, we are the industry leader in authentic “Southern Hospitality” and extreme Family Fun.

May 24, 2018 was the Grand Opening for our 457 room and 700 Pack Member strong Lodge. Our Indoor Waterpark covers 93,000 sq. feet and boasts 5 waterslides, a lazy river, wave pool and a multi-level tree house water fort among others. Lots of other attractions and fun abound both for our guests and our Pack Members, all here under one roof.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day. Come howl with our “Sweet Sixteen” Pack Members!

Buffet Attendant

JOB DESCRIPTION

Job ID 12890260 Date posted 08/12/2019 Location La Grange, Georgia Job Type Part-time - Regular

DUTIES:

  • Willingness to accept the most effective role.
  • Processes Guest orders by recording order and computing bill.
  • Operates the cash register and handles cash transactions with customers
  • Issuing receipts, refunds or change
  • Maintains customer satisfaction and confidence by meeting service expectations; finding ways to please customers.
  • Maintain clean and tidy checkout areas
  • Keeps supplies ready by inventorying supplies in serving area and replenishing them.
  • Resolve customer complaints, guide them and provide relevant information
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures.
  • Complies with food-handling and sanitation regulations.
  • Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.

JOB REQUIREMENTS:

JOB REQUIREMENTS:

  • Promotes team spirit and works collaboratively to achieve team goals.
  • Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
  • Excellent track record of adhering to scheduling and attendance requirements.
  • Dedicated to exceeding quality standards and providing products and services of the highest caliber.
  • Inspires others with enthusiasm and positive energy.
  • Thorough understanding of sanitation-related issues.
  • Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Demonstrates flexibility by adjusting readily to changing priorities.



PHYSICAL REQUIREMENTS:

  • Lift up to 15 lbs., site and/or stand for long periods
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  • Food and Beverage, La Grange, Georgia, United StatesRemove