Skip Navigation

Search Jobs

About the LaGrange, GA Lodge

Chicago

Join our “Pack” at Great Wolf Lodge Georgia located in LaGrange, GA where we “Bring Joy To Families” everyday! If you like a fun, face paced and customer experience focused environment, Great Wolf is the place for you. With this being our 16th Great Wolf location, we are the industry leader in authentic “Southern Hospitality” and extreme Family Fun.

May 24, 2018 was the Grand Opening for our 457 room and 700 Pack Member strong Lodge. Our Indoor Waterpark covers 93,000 sq. feet and boasts 5 waterslides, a lazy river, wave pool and a multi-level tree house water fort among others. Lots of other attractions and fun abound both for our guests and our Pack Members, all here under one roof.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day. Come howl with our “Sweet Sixteen” Pack Members!

Bell Staff

JOB DESCRIPTION

Job ID 12465004 Date posted 07/05/2019 Location La Grange, Georgia Job Type Part-time - Regular

At Great Wolf, our Bell Staff are critical to creating a positive first and last impression for guests at our lodge as they welcome and assist them with the transport of their luggage to and from their rooms.

Essential Duties & Responsibilities

  • Enthusiastically greets all guests and members of the public as they enter/exit the Lodge and creates a welcoming feeling
  • Responds to all guest needs and requests in a FUN, helpful, timely and professional manner
  • Assists with general concierge operations and provides hands-on support
  • Acts as ambassador for each guest to demonstrate exceptional service during each interaction
  • Provides overflow assistance to the Front Desk when required by registering guests and obtaining or confirming room requirements
  • Escorts guests to rooms and familiarizes them with hotel services and amenities. Inspects the guest room to ensure it is in order and supplies are adequate
  • Accurately checks and stores luggage for early arrivals and departures with luggage tags
  • Delivers amenities to guest rooms as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • High School education or equivalent (may have current enrollment)
  • Must be flexible regarding scheduling, based on business demands
  • Successful completions of a criminal background check and drug screen

Desired Qualifications & Skills

  • High School Diploma
  • Previous customer/guest services experience

Physical Requirements

  • Lift up to 50 lbs., push/pull up to 100 lbs.
  • Long periods of standing
Apply Now

Job Alerts

Keep up to date with the latest opportunities as soon as they become available.

Interested InAreas of Interest – Search for a category, location, or category/location pair, select a term from the suggestions, and click “Add”.

  • Guest Services, La Grange, Georgia, United StatesRemove