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About the LaGrange, GA Lodge

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Join our “Pack” at Great Wolf Lodge Georgia located in LaGrange, GA where we “Bring Joy To Families” everyday! If you like a fun, face paced and customer experience focused environment, Great Wolf is the place for you. With this being our 16th Great Wolf location, we are the industry leader in authentic “Southern Hospitality” and extreme Family Fun.

May 24, 2018 was the Grand Opening for our 457 room and 700 Pack Member strong Lodge. Our Indoor Waterpark covers 93,000 sq. feet and boasts 5 waterslides, a lazy river, wave pool and a multi-level tree house water fort among others. Lots of other attractions and fun abound both for our guests and our Pack Members, all here under one roof.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day. Come howl with our “Sweet Sixteen” Pack Members!

Bell Staff

JOB DESCRIPTION

Job ID 11980314 Date posted 05/22/2019 Location La Grange, Georgia Job Type Full-time - Regular

Duties:

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Welcomes guest by greeting, answering questions and responding to requests.
  • Enthusiastically greets all guests and members of the public as they enter/exit the Lodge and creating a welcoming feeling.
  • Responds to all guest needs and requests in a FUN, helpful, timely and professional manner.
  • Assists with general concierge operations and provides hands-on support.
  • Demonstrates exceptional service levels during each interaction with our guests.
  • Provides overflow assistance to the Front Desk when required by registering guest and obtaining or confirming room requirements.
  • Escorts guests to rooms and familiarize them with hotel services and amenities. Inspect the guest room to ensure it is in order and supplies are adequate.
  • Check and store luggage for early arrivals and departures with luggage tags.
  • Deliver amenities to guest rooms as needed.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 50 lbs, up to 100 lbs pushing or pulling and long periods of standing
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  • Guest Services, La Grange, Georgia, United StatesRemove