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About The Kansas City Lodge

Va Lodge

Welcome to Great Wolf Lodge, Kansas City. We are your exciting and fun filled entertainment vacation hot spot located in the Legends shopping district. We have been open for over ten years and have gained a lot of loyalty from our returning guests.

Our appreciation for our pack members is demonstrated by our ongoing appreciation events and parties. As a Great Wolf Lodge pack member, you will enjoy benefits that include discounts on suites, restaurants, and retail outlets. Another great incentive is visiting our indoor waterpark with complementary day passes.

Come howl with us at Great Wolf Lodge and help create lasting memories for our guests!

Public Area Supervisor


Job ID 12837694 Date posted 08/08/2019 Location Kansas City, Kansas Job Type Full-time - Regular

The Public Area Supervisor is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Supervisor is responsible for the cleanliness of the resort property, supervising and training a staff and operating cleaning machinery and handles cleaning products.

Essential Duties & Responsibilities

  • Oversees the Public Area staff, setting daily assignments/schedules, attendance, and training and developing staff for career advancement
  • Leads and/or assists management with personnel matters relating to assigned staff such as; recruiting decisions, performance management, discipline, investigations, and safety
  • Assists in the vacuuming, dusting, and cleaning of public areas including, but not limited to: floors, carpets, restrooms, waterpark area, elevators, windows, and doors
  • Responsible for Quality Control Audits
  • Reads and comprehends material safety data sheets for all chemicals and use them according to directions
  • Provides performance feedback and coaching to Housekeeping pack members regularly
  • Assists with cleaning guest rooms as needed
  • Operates trash compactor and cardboard baler
  • Report maintenance issues in public areas
  • Communicate with guests in a professional and courteous manner


Required Qualifications & Skills

  • Previous experience with sanitation, laundry operations and guest service
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision

Desired Qualifications & Traits

  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience
  • Prior supervisory experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently
  • Able to work with chemicals according to directions
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