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About The Kansas City Lodge

Va Lodge

Welcome to Great Wolf Lodge, Kansas City. We are your exciting and fun filled entertainment vacation hot spot located in the Legends shopping district. We have been open for over ten years and have gained a lot of loyalty from our returning guests.

Our appreciation for our pack members is demonstrated by our ongoing appreciation events and parties. As a Great Wolf Lodge pack member, you will enjoy benefits that include discounts on suites, restaurants, and retail outlets. Another great incentive is visiting our indoor waterpark with complementary day passes.

Come howl with us at Great Wolf Lodge and help create lasting memories for our guests!

MagiQuest Attendant

JOB DESCRIPTION

Job ID 12771122 Date posted 08/02/2019 Location Kansas City, Kansas Job Type Part-time - Regular

At Great Wolf, the MagiQuest Attendant helps turn fantasy into reality with live-action adventure. The Attendant is responsible for registering guests for the attraction, supplying equipment, education, and guest satisfaction while they journey to defeat the Goblin King.

Essential Duties & Responsibilities

  • Communicates with guests to process registration and complete orders
  • Educates guests on game play and wand operation
  • Maintains the daily operation of the MagiQuest game
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
  • Provides outstanding customer service and engages in suggestive selling
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
  • Documents and/or escalates any game operation or effects issues to Retail Manager on Duty
  • Assists in other retail outlets/attractions as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background check and drug screen.

Desired Qualifications & Traits

  • Previous experience demonstrating strong customer service
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, and twist
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  • Retail and Attractions, Kansas City, Kansas, United StatesRemove