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About the Gurnee, IL Lodge

Chicago

The Pack Members at Great Wolf Lodge – Illinois are committed to Bringing Joy to Families! Over 650 enthusiastic Pack Members work together each day to ensure our Guests experience a memorable visit.

Our Pack Members have been “On Fire” – delivering outstanding service to our Guests.

Now is the time to join an exciting team. Great opportunities are available for Lifeguards, Housekeepers, Gift Shop Attendants, Snack Bar Attendants and Arcade Attendants. Many more opportunities are available throughout the lodge. Exploring our career page gives you a complete picture of the great jobs.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and potential for career growth. Great Wolf offers competitive wages and benefits, in addition to waterpark passes, lodge discounts and fun events.

If you are friendly and ready to entertain thousands of Guests, join the Great Wolf Pack!

Snack Bar Attendant - PT - $11/hr 18yr+

JOB DESCRIPTION

Job ID 11117600 Date posted 03/07/2019 Location Gurnee, Illinois Job Type Part-time - Regular
DUTIES:
  • Willingness to accept the most effective role.
  • Processes Guest orders by recording order and computing bill.
  • Completes orders serving beverages poolside.
  • Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to Guest.
  • Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
  • Maintains customer satisfaction and confidence by timely serving drinks and food; meeting service expectations; finding ways to please customers.
  • Keeps supplies ready by inventorying supplies in serving area and replenishing them.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures.
  • Complies with food-handling and sanitation regulations.
  • Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.
  • Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

JOB REQUIREMENTS:

  • Promotes team spirit and works collaboratively to achieve team goals.
  • Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
  • Excellent track record of adhering to scheduling and attendance requirements.
  • Dedicated to exceeding quality standards and providing products and services of the highest caliber.
  • Inspires others with enthusiasm and positive energy.
  • Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
  • Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Demonstrates flexibility by adjusting readily to changing priorities.


PHYSICAL REQUIREMENTS:

  • Lift up to 15 lbs., site and/or stand for long periods
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