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About the Gurnee, IL Lodge

Chicago

The Pack Members at Great Wolf Lodge – Illinois are committed to Bringing Joy to Families! Over 650 enthusiastic Pack Members work together each day to ensure our Guests experience a memorable visit.

Our Pack Members have been “On Fire” – delivering outstanding service to our Guests.

Now is the time to join an exciting team. Great opportunities are available for Lifeguards, Housekeepers, Gift Shop Attendants, Snack Bar Attendants and Arcade Attendants. Many more opportunities are available throughout the lodge. Exploring our career page gives you a complete picture of the great jobs.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and potential for career growth. Great Wolf offers competitive wages and benefits, in addition to waterpark passes, lodge discounts and fun events.

If you are friendly and ready to entertain thousands of Guests, join the Great Wolf Pack!

Food Outlet Supervisor

JOB DESCRIPTION

Job ID 13621305 Date posted 10/04/2019 Location Gurnee, Illinois Job Type Full-time - Regular

At Great Wolf, the Food Outlet Supervisor inspires staff, leads the daily operations of a food outlet, and ensures areas are kept in a clean and orderly condition. The Supervisor is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Essential Duties & Responsibilities

  • Assists the outlet manager in training and developing of staff for potential career advancement
  • Assists in the scheduling of staff to ensure operational and financial objectives are met
  • Aides in the performance review process by providing feedback to management on staff and delivering feedback and/or reviews, as requested
  • Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
  • Assists in balancing cash registers and daily financial reports
  • Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Previous restaurant or food outlet experience
  • Demonstrated ability to effectively resolve conflict
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Previous supervisory experience
  • Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
  • Excellent customer service skills
  • Positive attitude

Physical Requirements

  • Ability to lift 30 lbs.
  • Ability to stand/sit for long periods of time
  • Ability to bend, stretch and twist
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  • Food and Beverage, Gurnee, Illinois, United StatesRemove