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About the Gurnee, IL Lodge

Chicago

The Pack Members at Great Wolf Lodge – Illinois are committed to Bringing Joy to Families! Over 650 enthusiastic Pack Members work together each day to ensure our Guests experience a memorable visit.

Our Pack Members have been “On Fire” – delivering outstanding service to our Guests.

Now is the time to join an exciting team. Great opportunities are available for Lifeguards, Housekeepers, Gift Shop Attendants, Snack Bar Attendants and Arcade Attendants. Many more opportunities are available throughout the lodge. Exploring our career page gives you a complete picture of the great jobs.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and potential for career growth. Great Wolf offers competitive wages and benefits, in addition to waterpark passes, lodge discounts and fun events.

If you are friendly and ready to entertain thousands of Guests, join the Great Wolf Pack!

Attractions Attendant - PT - $11/hr

JOB DESCRIPTION

Job ID 12537961 Date posted 07/12/2019 Location Gurnee, Illinois Job Type Part-time - Regular

At Great Wolf, the Attractions Attendant ensures smooth operation of the ropes course and games and machines, providing positive experiences for all guests. The Attendant is responsible for supplying guests with tokens and redeeming arcade tickets as well as removing obstructions on arcade machines and ensuring appropriate guest conduct.

Essential Duties & Responsibilities

  • Assists guests with change, ticket redemption, and all courtesy transactions throughout the arcade
  • Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction
  • Ensure the daily operation of the attraction adheres to operating procedure guidelines
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure arcade area adheres to the highest standards of cleanliness, presentation, and service
  • Assist in other retail outlets as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

  • Strong customer service skills
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Excellent teamwork skills

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to stand for long periods of time
  • Ability to work in a loud environment with flashing lights
  • Able to bend, stretch, and twist
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  • Retail and Attractions, Gurnee, Illinois, United StatesRemove