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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Spa Receptionist

JOB DESCRIPTION

Job ID 9923308 Date posted 11/08/2018 Location Grapevine, Texas Job Type Part time - Temporary

Duties:

  • Able to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Lead the Retail Specialists and reception teams and exemplify Cameo's professional image.
  • Be the customer service expert and the AVEDA professional.
  • Attend AVEDA workshops and classes.
  • Educate by example, perform classes and train retail team professionals according to AVEDA and Cameo standards.
  • Inform team members of the latest product promotions.
  • Inform staff on spa/salon conduct and policies, i.e. proper use of makeup, sanitizing brushes.
  • Utilize AVEDA's format for setting goals, charting sales.
  • Responsible for submitting retail orders, retail goal chartering and goal setting and conducting AVEDA Life Style events.
  • Check in retail orders when received, record changes to inventory, take physical inventory once a month. Team Leaders may assist you in taking physical inventory.
  • Maintain a neat, professional waiting area; straighten magazines, clean glass doors, maintain supplies of coffee, water and tea.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Previous customer service experience.
  • Previous retail and cashier experience.
  • Knowledge of computer programs.


PHYSICAL REQUIREMENTS:

  • Ability to lift 30lbs.
  • Ability to stand/sit for long periods of time.
  • Ability to bend, stretch and twist.
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