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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Room Attendant (Housekeeper)

JOB DESCRIPTION

Job ID 10871050 Date posted 02/12/2019 Location Grapevine, Texas Job Type Full-time - Regular
  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
  • Reports hazardous conditions in work area or equipment to supervisor.
  • Maintains a stocked, organized, and clean cart with sufficient supplies.
  • Reports maintenance issues.
  • Documents and secures lost and found items.
  • Communicates with guest on a professional and friendly manner.
  • Keeps supplies ready by restocking housekeeping cart at end of shift.
  • Assists House person, including delivering guest requests and pick up of used guest items.
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

  • Familiar with housekeeping including sanitation, laundry operations, and guest service.
  • Good oral communication skills.
  • Candidate must be committed to exceeding guest expectations through outstanding guest service.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 30 lbs., bending, stretching.
  • Exposure to chemicals.
  • Push/pull a 100lb. cart along a carpeted surface.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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