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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Restaurant Server

JOB DESCRIPTION

Job ID 10217667 Date posted 12/11/2018 Location Grapevine, Texas Job Type Part-time - Regular

Duties:

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
  • Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
  • Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
  • Keeps kitchen staff informed by noting timing of meal progression.
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen. Delivers accompaniments and condiments from service bars.
  • Responds to additional patron requirements by inquiring of needs; observing dining process.
  • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
  • Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
  • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
  • Basic mathematical skills as they apply to cash handling.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 15 lbs.
  • Stand for long periods.
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  • Food and Beverage, Grapevine, Texas, United StatesRemove