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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Public Area Supervisor


Job ID 10517890 Date posted 01/12/2019 Location Grapevine, Texas Job Type Full-time - Regular


  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Overseeing Public Areas AM or PM and assisting in daily assignments.
  • Activities in this position involve dusting, vacuuming, cleaning of restrooms and shower rooms, pool areas and involves sweeping and mopping of floors.
  • This position may involve moving furniture to dust and vacuum under.
  • Manager should supervise and maintain positive employee relations with the staff.
  • Responsible for Quality Control Audits
  • Staff scheduling and taking attendance
  • Discipline Documentations
  • Attending pertinent meeting
  • Staff Reviews
  • Communicating with fellow managers, Director and Assistant
  • Learning Computer Procedures
  • Problem solving with staff
  • Cross training with other managers with in department
  • Make sure staff is in proper uniform
  • Be sure staff is working safely
  • Work with all housekeeping managers to maintain a safe work atmosphere
  • Answer any and all room calls for proper radio code



  • Familiar with sanitation, laundry operations, and guest service.


  • Familiar with sanitation, laundry operations, and guest service.
  • Lift up to 30 lbs., bending, stretching.
  • Stand for up to 8 hour periods and may be exposed to heat, cold, noise and humidity.
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