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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Nail Technician

JOB DESCRIPTION

Job ID 13192559 Date posted 09/04/2019 Location Grapevine, Texas Job Type Part-time - Regular

At Great Wolf, the Nail Technician makes our guests look and feel their best, boosting self-esteem through a variety of nail care services. The Nail Technician will ensure clients leave the spa relaxed and revitalized.

Essential Duties & Responsibilities

  • Ensures and implements all Spa Ritual traditions and standards.
  • Performs all nail care services and Scooops facials, as licensed, to the highest level of professionalism.
  • Ensures spa atmosphere remains consistent with brand, has excellent knowledge of all spa services and retail.
  • Has excellent knowledge of the nails and skin and can adapt each treatment according to the needs of the guest.
  • Is knowledgeable on proper nail and cuticle care techniques and any contraindications.
  • Remains updated on how to perform each treatment with consistency and industry trends.
  • Participates in regularly scheduled nail and spa team meetings and cross-training opportunities.
  • Entertains guests ages 3-12 for Scooops children spa services.
  • Maintains fun, upbeat and age appropriate environment in Scooops while maintaining highest level of professionalism.
  • Educates and sells retail to guest and meets all retail sales goals.
  • Ensures spa reception area, serenity room, and treatment rooms are clean and maintained.
  • Promotes spa and services as assigned in lodge and community
  • Ensures all state and company sanitation requirements are met and followed
  • Current with the industry trends

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • High school diploma or equivalent
  • Diploma from approved nail/cosmetology program
  • Holds current state manicurist or cosmetology license
  • Basic computer skills and knowledge of spa software
  • Basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Flexible in scheduling based on business demands
  • Successful completion of a criminal background check and drug screen

Desired Qualifications & Traits

  • Previous customer service, hospitality, and/or retail experience
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, twist repeatedly
  • Ability to perform all licensed services
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