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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Massage Therapist


Job ID 13189519 Date posted 09/03/2019 Location Grapevine, Texas Job Type Part-time - Regular

At Great Wolf, the Massage Therapist makes our guests look and feel their best, boosting self-esteem through a variety of therapeutic massage techniques. The Therapist will ensure clients leave the spa relaxed and revitalized.

Essential Duties & Responsibilities

  • Ensures and implements all Spa Ritual traditions and standards
  • Performs all massage and body treatments as licensed to the highest level of professionalism
  • Ensures spa atmosphere remains consistent with brand
  • Has excellent knowledge of all spa services and retail, educates and sells retail to guest and meets all retail sales goals
  • Has excellent knowledge of the muscles and body, its structure and functions and can adapt each treatment according to the needs of the guest
  • Is knowledgeable on proper body and massage techniques and any contraindications
  • Remains updated on how to perform each treatment with consistency
  • Participates in regularly scheduled massage and spa team meetings and cross-training opportunities
  • Participates in any required trainings and implements practices that are taught
  • Ensures spa reception area, serenity room, and treatment rooms are clean and maintained.
  • Promotes spa and services as assigned in lodge and community
  • Ensures all state and company sanitation requirements are met and followed
  • Current with the industry trends


Basic Qualifications & Skills

  • High school diploma or equivalent
  • Diploma from approved massage training program
  • Holds current state massage license
  • Basic computer skills and knowledge of spa software
  • Basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Flexible in scheduling based on business demands
  • Successful completion of a criminal background check and drug screen

Desired Qualifications & Traits

  • Previous customer service, hospitality, and/or retail experience
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, twist repeatedly
  • Ability to perform all licensed services
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