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About The Grapevine, TX Lodge

Va Lodge

They say everything is bigger in Texas and the Great Wolf Lodge in Grapevine is no exception. At 605 rooms, it’s the largest Great Wolf Lodge and employs over 700 full-time, part-time and seasonal Pack Members. The resort has become a “must-do” destination for families in the Dallas/Ft. Worth area and many of our Pack Members are former guests who came here as children and decided, “I want to work at Great Wolf Lodge when I grow up!”

Pack Members enjoy discounted access to the resort and waterpark passes for Bear Track Landing, our indoor waterpark, and in the summer our outdoor park, Raccoon Lagoon. We offer a discounted meal program for Pack Members to purchase lunch and dinner and hold frequent Pack Member events like our Platinum Paw Awards and Pack Member Appreciation Day.

Coffee Shop Attendant

JOB DESCRIPTION

Job ID 9913110 Date posted 11/08/2018 Location Grapevine, Texas Job Type Part-time - Regular
  • Willing to take the most effective role.
  • Holds the Guest as their most important priority at all times.
  • Handles high pressure situations calmly.
  • Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency.
  • Understands all hospitality standards and holds self accountable for them.
  • Completes all required Xpert training.
  • Contributes to cleanliness standards.
  • Communicates Guest feedback to outlet management.
  • Educates Guests on product line and added value available to them.
  • Adheres to all uniform and grooming standards.
  • Communicates in English and seeks assistance to improve communication skills.
  • Actively participates in meeting all cleanliness, safety and sanitation standards.

JOB REQUIREMENTS:

  • Speaks/Reads English.
  • Can take spoken orders from Guests.
  • Can count money and make change.
  • Can operate restaurant equipment.
  • Anticipates Guest needs and goes above and beyond to satisfy special requests.
  • Seeks feedback from others and responds positively to coaching.
  • Embraces learning for continuous improvement.
  • Understands the importance of teamwork and treats all team members with respect.
  • Learns quickly and is able to apply information.
  • Understands the need for work schedule to change to meet business needs.
  • Demonstrates a positive attitude when facing change.
  • Enjoys new and exciting challenges in a fast-paced environment.


PHYSICAL REQUIREMENTS:

  • Lift up to 50 lbs., site and/or stand for long periods

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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  • Food and Beverage, Grapevine, Texas, United StatesRemove