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About The Garden Grove/Anaheim, CA Lodge

Va Lodge

Are you thinking about your next job or even your first job? Consider starting the next step in your career at Great Wolf Lodge Southern California. Great Wolf Lodge is not just for those who need a summer job… but, it is a great way to start a career in hospitality. Here are some of the major highlights of Great Wolf Lodge Southern California:

We are the 13th Lodge that Great Wolf opened and the very first one in California. We are located in a truly privileged spot in the area, being less than two miles away from the Disneyland Resort, a few blocks away from the Anaheim Convention Center, and on a street busy with restaurants and other hotels. Not only do we offer competitive wages and benefits plans, entrance to the waterpark, discounts on hotel stays, retail and food to our Pack, but we also host a variety of different events and activities each year for our own Pack.

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day.

Come join our Southern California Pack!

Bell Staff

JOB DESCRIPTION

Job ID 11450765 Date posted 04/05/2019 Location Garden Grove, California Job Type Part-time - Regular

Duties:

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Welcomes guest by greeting, answering questions and responding to requests.
  • Enthusiastically greets all guests and members of the public as they enter/exit the Lodge and creating a welcoming feeling.
  • Responds to all guest needs and requests in a FUN, helpful, timely and professional manner.
  • Assists with general concierge operations and provides hands-on support.
  • Demonstrates exceptional service levels during each interaction with our guests.
  • Provides overflow assistance to the Front Desk when required by registering guest and obtaining or confirming room requirements.
  • Escorts guests to rooms and familiarize them with hotel services and amenities. Inspect the guest room to ensure it is in order and supplies are adequate.
  • Check and store luggage for early arrivals and departures with luggage tags.
  • Deliver amenities to guest rooms as needed.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 50 lbs, up to 100 lbs pushing or pulling and long periods of standing
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  • Guest Services, Garden Grove, California, United StatesRemove