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About The Fitchburg, MA Lodge

Va Lodge

At Great Wolf Lodge New England, we are wicked awesome.

Located 45 minutes from Boston and 30 minutes from Worcester, we have a prime location for all aspects of the New England Community. Our lodge is only 3 years young and has a great concept as part of the Great Wolf family. With our indoor family entertainment center, you can scale the rock wall or conquer the ropes course. Looking for a little low key fun? Howl at the moon mini-golf is more your speed. Adventure awaits in the waterpark. With awesome slides such as wolf-tail and tornado, you’ll be busy all day long. Wind down in our arcade and take in story time in the lobby.

We have a little something for everyone, your experience can shine in many areas of our lodge. Try out Guest Services or Housekeeping. Food and Beverage has opportunities abounding throughout the lodge. Aquatics for the Waterpark enthusiast, or maybe our Retail Department is your niche.

The pack here in New England always appreciate our events held throughout the year. We have free food days in the summer, a Pawsome end of summer party, monthly events for recognition with giveaways such as paid day offs and uniform credits. We’re always looking for Pack Members to make a difference on our Pawsitivity Committee. So much fun awaits new pack at wicked awesome New England.

Waterpark Attendant

JOB DESCRIPTION

Job ID 12799356 Date posted 08/05/2019 Location Fitchburg, Massachusetts Job Type Part-time - Regular

The Waterpark Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.

Essential Duties & Responsibilities

  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
  • Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
  • Interacts with waterpark guests by greeting, answer questions and responding to requests
  • Ensures lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensure employee & birthday parties have required non-RFID wristbands
  • Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets
  • Operates towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close
  • Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
  • Ensures windows and doorways are free of fingerprints and smudges
  • Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
  • Cleans and sanitizes Waterpark restrooms

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Strong customer service and oral communication skills
  • Previous experience with sanitation, laundry operations, and guest services
  • Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

  • Able to lift up to 30lbs
  • Able to push/pull up to 100lbs
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on a daily basis
  • Able to work with chemicals according to directions
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  • Aquatics, Fitchburg, Massachusetts, United StatesRemove