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About The Fitchburg, MA Lodge

Va Lodge

At Great Wolf Lodge New England, we are wicked awesome.

Located 45 minutes from Boston and 30 minutes from Worcester, we have a prime location for all aspects of the New England Community. Our lodge is only 3 years young and has a great concept as part of the Great Wolf family. With our indoor family entertainment center, you can scale the rock wall or conquer the ropes course. Looking for a little low key fun? Howl at the moon mini-golf is more your speed. Adventure awaits in the waterpark. With awesome slides such as wolf-tail and tornado, you’ll be busy all day long. Wind down in our arcade and take in story time in the lobby.

We have a little something for everyone, your experience can shine in many areas of our lodge. Try out Guest Services or Housekeeping. Food and Beverage has opportunities abounding throughout the lodge. Aquatics for the Waterpark enthusiast, or maybe our Retail Department is your niche.

The pack here in New England always appreciate our events held throughout the year. We have free food days in the summer, a Pawsome end of summer party, monthly events for recognition with giveaways such as paid day offs and uniform credits. We’re always looking for Pack Members to make a difference on our Pawsitivity Committee. So much fun awaits new pack at wicked awesome New England.

Snack Bar Attendant

JOB DESCRIPTION

Job ID 8116490 Date posted 05/16/2018 Location Fitchburg, Massachusetts Job Type Full-time - Regular
DUTIES:
  • Willingness to accept the most effective role.
  • Processes Guest orders by recording order and computing bill.
  • Completes orders serving beverages poolside.
  • Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to Guest.
  • Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
  • Maintains customer satisfaction and confidence by timely serving drinks and food; meeting service expectations; finding ways to please customers.
  • Keeps supplies ready by inventorying supplies in serving area and replenishing them.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures.
  • Complies with food-handling and sanitation regulations.
  • Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.
  • Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

JOB REQUIREMENTS:

  • Promotes team spirit and works collaboratively to achieve team goals.
  • Thrives under pressure. Ability to effectively handle escalations and time critical issues. Remains productive, provides solutions, and meets goals in stressful situations.
  • Excellent track record of adhering to scheduling and attendance requirements.
  • Dedicated to exceeding quality standards and providing products and services of the highest caliber.
  • Inspires others with enthusiasm and positive energy.
  • Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
  • Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Demonstrates flexibility by adjusting readily to changing priorities.


PHYSICAL REQUIREMENTS:

  • Lift up to 15 lbs., site and/or stand for long periods
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  • Food and Beverage, Fitchburg, Massachusetts, United StatesRemove