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About The Fitchburg, MA Lodge

Va Lodge

At Great Wolf Lodge New England, we are wicked awesome.

Located 45 minutes from Boston and 30 minutes from Worcester, we have a prime location for all aspects of the New England Community. Our lodge is only 3 years young and has a great concept as part of the Great Wolf family. With our indoor family entertainment center, you can scale the rock wall or conquer the ropes course. Looking for a little low key fun? Howl at the moon mini-golf is more your speed. Adventure awaits in the waterpark. With awesome slides such as wolf-tail and tornado, you’ll be busy all day long. Wind down in our arcade and take in story time in the lobby.

We have a little something for everyone, your experience can shine in many areas of our lodge. Try out Guest Services or Housekeeping. Food and Beverage has opportunities abounding throughout the lodge. Aquatics for the Waterpark enthusiast, or maybe our Retail Department is your niche.

The pack here in New England always appreciate our events held throughout the year. We have free food days in the summer, a Pawsome end of summer party, monthly events for recognition with giveaways such as paid day offs and uniform credits. We’re always looking for Pack Members to make a difference on our Pawsitivity Committee. So much fun awaits new pack at wicked awesome New England.

Snack Bar Attendant

JOB DESCRIPTION

Job ID 12782213 Date posted 08/02/2019 Location Fitchburg, Massachusetts Job Type Full-time - Regular

The Snack Bar Attendant is responsible for taking food and beverage orders, serving food and beverages to guests, and handling transactions while interacting in a positive, friendly and efficient manner.

Essential Duties & Responsibilities

  • Communicates with guests to take food and beverage orders
  • Prepares customer food and beverage orders
  • Provides outstanding customer service and engage in suggestive selling
  • Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assists in other retail outlets as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen

Desired Qualifications & Traits

  • Previous experience demonstrating strong customer service
  • Prior experience utilizing restaurant equipment and sanitation standards
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills

Physical Requirements

  • Ability to lift up to 20 lbs.
  • Able to sit and/or stand for long periods of time
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  • Food and Beverage, Fitchburg, Massachusetts, United StatesRemove