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About The Fitchburg, MA Lodge

Va Lodge

At Great Wolf Lodge New England, we are wicked awesome.

Located 45 minutes from Boston and 30 minutes from Worcester, we have a prime location for all aspects of the New England Community. Our lodge is only 3 years young and has a great concept as part of the Great Wolf family. With our indoor family entertainment center, you can scale the rock wall or conquer the ropes course. Looking for a little low key fun? Howl at the moon mini-golf is more your speed. Adventure awaits in the waterpark. With awesome slides such as wolf-tail and tornado, you’ll be busy all day long. Wind down in our arcade and take in story time in the lobby.

We have a little something for everyone, your experience can shine in many areas of our lodge. Try out Guest Services or Housekeeping. Food and Beverage has opportunities abounding throughout the lodge. Aquatics for the Waterpark enthusiast, or maybe our Retail Department is your niche.

The pack here in New England always appreciate our events held throughout the year. We have free food days in the summer, a Pawsome end of summer party, monthly events for recognition with giveaways such as paid day offs and uniform credits. We’re always looking for Pack Members to make a difference on our Pawsitivity Committee. So much fun awaits new pack at wicked awesome New England.

Restaurant Server

JOB DESCRIPTION

Job ID 13209001 Date posted 09/04/2019 Location Fitchburg, Massachusetts Job Type Part-time - Regular

The Restaurant Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Essential Duties & Responsibilities

  • Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs; observing dining process
  • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some High School education or equivalent
  • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Previous server experience
  • Prior experience with Point-of-Sale (POS) technology
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Physical Requirements

  • Able to lift up to 15 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
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  • Food and Beverage, Fitchburg, Massachusetts, United StatesRemove