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About The Concord, NC Lodge

Va Lodge

Since opening in 2009, Great Wolf Lodge Charlotte/Concord has become one of the region’s most exciting resorts. The perfect getaway for all ages, Great Wolf Lodge features the largest indoor water park in the Carolinas, kept at a comfortable 84 degrees and reserved exclusively for resort guests. The entertainment continues with live action adventure game MagiQuest, the Cub Club craft and activity room focusing on “edutainment;” a 100-game arcade, ice cream-themed Scoops Kid Spa and a themed, interactive outdoor miniature golf course and ropes course. Then retreat to one of 402 Northwoods-themed guest suites!

In addition, we were awarded Great Wolf Lodge of the year for 2011 AND 2015! With all this fun and excitement plus benefits such as employee discount, free admissions, 401K programs and more, see why Great Wolf Lodge is the Employer of Choice!

Sales Manager

JOB DESCRIPTION

Job ID 7206301 Date posted 02/13/2018 Location Concord, North Carolina Job Type Full-time - Regular
Generates group sales business and meets budgetary goals through all appropriate sales channels. Identifies market potential and initiates the sales process. Identifies market potential and initiates the sales process. Creates proposals, presents information, completes follow-up, closes sales, completes necessary contracts and monitors competition.

Duties:

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone. Uses peak hours to "sell" and the non-peak hours to do account maintenance tasks.
  • Develops and records prospects and accounts by creating tracing system for callbacks, release dates, future meetings, etc. Tracks all contact data in OPERA.
  • Maintains relationships and a cadence of communication with all accounts to maintain top of mind awareness.
  • Assists in the preparation of group room blocks forecasts.
  • Submits a weekly report to the DOSC.
  • Prepares group proposals as well as sales materials and contracts.

JOB REQUIREMENTS:

QUALIFICATIONS:

  • Four-year college degree and hotel, resort and/or theme park background a plus.
  • Demonstrates an above average attention to detail including excellent written and oral communication skills.
  • Strong administrative skills including a command of all MS Office products.
  • Ability to develop rapport with prospects as well as fellow team members and management. Ability to maintain strong working relationships.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 10 lbs., bending, stretching.
  • Sit and/or stand for long periods of time.
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