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About The Concord, NC Lodge

Va Lodge

Since opening in 2009, Great Wolf Lodge Charlotte/Concord has become one of the region’s most exciting resorts. The perfect getaway for all ages, Great Wolf Lodge features the largest indoor water park in the Carolinas, kept at a comfortable 84 degrees and reserved exclusively for resort guests. The entertainment continues with live action adventure game MagiQuest, the Cub Club craft and activity room focusing on “edutainment;” a 100-game arcade, ice cream-themed Scoops Kid Spa and a themed, interactive outdoor miniature golf course and ropes course. Then retreat to one of 402 Northwoods-themed guest suites!

In addition, we were awarded Great Wolf Lodge of the year for 2011 AND 2015! With all this fun and excitement plus benefits such as employee discount, free admissions, 401K programs and more, see why Great Wolf Lodge is the Employer of Choice!

Room Attendant (Housekeeper)

JOB DESCRIPTION

Job ID 11183553 Date posted 03/13/2019 Location Concord, North Carolina Job Type Full-time - Regular
  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
  • Reports hazardous conditions in work area or equipment to supervisor.
  • Maintains a stocked, organized, and clean cart with sufficient supplies.
  • Reports maintenance issues.
  • Documents and secures lost and found items.
  • Communicates with guest on a professional and friendly manner.
  • Keeps supplies ready by restocking housekeeping cart at end of shift.
  • Assists House person, including delivering guest requests and pick up of used guest items.
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

JOB REQUIREMENTS:

  • Familiar with housekeeping including sanitation, laundry operations, and guest service.
  • Good oral communication skills.
  • Candidate must be committed to exceeding guest expectations through outstanding guest service.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


PHYSICAL REQUIREMENTS:

  • Lift up to 30 lbs., bending, stretching.
  • Exposure to chemicals.
  • Push/pull a 100lb. cart along a carpeted surface.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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