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About The Concord, NC Lodge

Va Lodge

Since opening in 2009, Great Wolf Lodge Charlotte/Concord has become one of the region’s most exciting resorts. The perfect getaway for all ages, Great Wolf Lodge features the largest indoor water park in the Carolinas, kept at a comfortable 84 degrees and reserved exclusively for resort guests. The entertainment continues with live action adventure game MagiQuest, the Cub Club craft and activity room focusing on “edutainment;” a 100-game arcade, ice cream-themed Scoops Kid Spa and a themed, interactive outdoor miniature golf course and ropes course. Then retreat to one of 402 Northwoods-themed guest suites!

In addition, we were awarded Great Wolf Lodge of the year for 2011 AND 2015! With all this fun and excitement plus benefits such as employee discount, free admissions, 401K programs and more, see why Great Wolf Lodge is the Employer of Choice!

House Attendant (Housekeeper)

JOB DESCRIPTION

Job ID 12316593 Date posted 06/24/2019 Location Concord, North Carolina Job Type Full-time - Regular

The House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming -- and that make our guests feel value. The Attendant is responsible for assisting the housekeeping staff in cleaning of guest rooms, laundry functions and ensuring overall patron satisfaction.

Essential Duties & Responsibilities

  • Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
  • Assists Room Attendant including removing linens and trash
  • Assists with cleaning guest rooms and making beds as needed
  • Transports dirty linen from departed rooms to laundry department
  • Transports clean bath and bed linen from laundry to storerooms
  • Keeps storerooms clean, free of trash, and organized at all times
  • Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
  • Operates trash compactor and cardboard baler
  • Picks up and returns to storage any previously used guest requests found in rooms or hallways
  • Communicates with Management for any special requests or duties

JOB REQUIREMENTS:

Required Qualifications & Skills

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently
  • Able to work with chemicals according to directions
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  • Housekeeping, Concord, North Carolina, United StatesRemove