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About The Concord, NC Lodge

Va Lodge

Since opening in 2009, Great Wolf Lodge Charlotte/Concord has become one of the region’s most exciting resorts. The perfect getaway for all ages, Great Wolf Lodge features the largest indoor water park in the Carolinas, kept at a comfortable 84 degrees and reserved exclusively for resort guests. The entertainment continues with live action adventure game MagiQuest, the Cub Club craft and activity room focusing on “edutainment;” a 100-game arcade, ice cream-themed Scoops Kid Spa and a themed, interactive outdoor miniature golf course and ropes course. Then retreat to one of 402 Northwoods-themed guest suites!

In addition, we were awarded Great Wolf Lodge of the year for 2011 AND 2015! With all this fun and excitement plus benefits such as employee discount, free admissions, 401K programs and more, see why Great Wolf Lodge is the Employer of Choice!

Food Outlet Supervisor

JOB DESCRIPTION

Job ID 13004918 Date posted 08/20/2019 Location Concord, North Carolina Job Type Full-time - Regular

At Great Wolf, the Food Outlet Supervisor inspires staff, leads the daily operations of a food outlet, and ensures areas are kept in a clean and orderly condition. The Supervisor is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Essential Duties & Responsibilities

  • Assists the outlet manager in training and developing of staff for potential career advancement
  • Assists in the scheduling of staff to ensure operational and financial objectives are met
  • Aides in the performance review process by providing feedback to management on staff and delivering feedback and/or reviews, as requested
  • Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
  • Assists in balancing cash registers and daily financial reports
  • Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Previous restaurant or food outlet experience
  • Demonstrated ability to effectively resolve conflict
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Previous supervisory experience
  • Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
  • Excellent customer service skills
  • Positive attitude

Physical Requirements

  • Ability to lift 30 lbs.
  • Ability to stand/sit for long periods of time
  • Ability to bend, stretch and twist
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  • Food and Beverage, Concord, North Carolina, United StatesRemove