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About The Concord, NC Lodge

Va Lodge

Since opening in 2009, Great Wolf Lodge Charlotte/Concord has become one of the region’s most exciting resorts. The perfect getaway for all ages, Great Wolf Lodge features the largest indoor water park in the Carolinas, kept at a comfortable 84 degrees and reserved exclusively for resort guests. The entertainment continues with live action adventure game MagiQuest, the Cub Club craft and activity room focusing on “edutainment;” a 100-game arcade, ice cream-themed Scoops Kid Spa and a themed, interactive outdoor miniature golf course and ropes course. Then retreat to one of 402 Northwoods-themed guest suites!

In addition, we were awarded Great Wolf Lodge of the year for 2011 AND 2015! With all this fun and excitement plus benefits such as employee discount, free admissions, 401K programs and more, see why Great Wolf Lodge is the Employer of Choice!

Coffee Shop Attendant

JOB DESCRIPTION

Job ID 10501348 Date posted 01/10/2019 Location Concord, North Carolina Job Type Part-time - Regular
  • Willing to take the most effective role.
  • Holds the Guest as their most important priority at all times.
  • Handles high pressure situations calmly.
  • Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency.
  • Understands all hospitality standards and holds self accountable for them.
  • Completes all required Xpert training.
  • Contributes to cleanliness standards.
  • Communicates Guest feedback to outlet management.
  • Educates Guests on product line and added value available to them.
  • Adheres to all uniform and grooming standards.
  • Communicates in English and seeks assistance to improve communication skills.
  • Actively participates in meeting all cleanliness, safety and sanitation standards.

JOB REQUIREMENTS:

  • Speaks/Reads English.
  • Can take spoken orders from Guests.
  • Can count money and make change.
  • Can operate restaurant equipment.
  • Anticipates Guest needs and goes above and beyond to satisfy special requests.
  • Seeks feedback from others and responds positively to coaching.
  • Embraces learning for continuous improvement.
  • Understands the importance of teamwork and treats all team members with respect.
  • Learns quickly and is able to apply information.
  • Understands the need for work schedule to change to meet business needs.
  • Demonstrates a positive attitude when facing change.
  • Enjoys new and exciting challenges in a fast-paced environment.


PHYSICAL REQUIREMENTS:

  • Lift up to 50 lbs., site and/or stand for long periods

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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