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About The Colorado Springs, CO Lodge

CO Lodge

Opened in December of 2016, Colorado Springs Great Wolf Lodge is the newest lodge in the Great Wolf Lodge brand. As the fourteenth lodge, located in a state that proudly has the highest number of 14,000 foot mountains, the Colorado Pack calls themselves the “Fourteeners” and even shouts “Fourteener!” at the end of their own signature Great Wolf Howl.

On the north side of Colorado Springs, our lodge looks out to an incredible view of the Rocky Mountains and the Air Force Academy. With 311 guest rooms, 8 food and beverage outlets or restaurants have over 500 “pack members.” From quick service outlets to farm-to-table dining, a 50,000 square foot Water Park, an Adventure Park with an indoor ropes course, climbing wall, bowling, and much more, there is something for every guest to enjoy. Our resort has so much to offer that it creates an exciting array of career options and paths, from restaurant and culinary positions to lifeguards, retail, and even a kids’ spa called Scooops.

If you are friendly, have a great attitude and want be a part of creating family traditions, join our Colorado Springs pack!

Bell Staff


Job ID 7491511 Date posted 03/13/2018 Location Colorado Springs, Colorado Job Type Part-time - Regular


  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Welcomes guest by greeting, answering questions and responding to requests.
  • Enthusiastically greets all guests and members of the public as they enter/exit the Lodge and creating a welcoming feeling.
  • Responds to all guest needs and requests in a FUN, helpful, timely and professional manner.
  • Assists with general concierge operations and provides hands-on support.
  • Demonstrates exceptional service levels during each interaction with our guests.
  • Provides overflow assistance to the Front Desk when required by registering guest and obtaining or confirming room requirements.
  • Escorts guests to rooms and familiarize them with hotel services and amenities. Inspect the guest room to ensure it is in order and supplies are adequate.
  • Check and store luggage for early arrivals and departures with luggage tags.
  • Deliver amenities to guest rooms as needed.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.



  • Works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.


  • Lift up to 50 lbs, up to 100 lbs pushing or pulling and long periods of standing
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  • Guest Services, Colorado Springs, Colorado, United StatesRemove