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About The Grand Mound, WA Lodge

Va Lodge

Great Wolf Lodge Grand Mound is the only lodge located in the beautiful Pacific Northwest since 2008. Here in Grand Mound, we take pride in both our Pack and our property while keeping our guests smiling for their entire stay while they howl down the Tornado and become knighted as a Master Magi when playing Magiquest.

As a Pack Member, you will enjoy events throughout the year such as anniversary dinners, annual awards dinner, picnics in the park, monthly Pack Member recognition and so much more! Our pack is dedicated to having fun, laughing and creating memories that will last a lifetime! Great Wolf Lodge Grand Mound is the career destination you have been waiting for! Come howl with us, we are waiting for you!

Retail Manager


Job ID 11876073 Date posted 05/15/2019 Location Centralia, Washington Job Type Full-time - Regular
  • Willingness to accept the most effective role.
  • Responsible for the strategic planning and development of the department.
  • Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing.
  • Develops and manages labor, COS, and expense budgets.
  • Manages staff including employee-training programs, scheduling and employee relations.
  • Oversees sales functions including POS system, cash handling, budgets and daily reporting.
  • Oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting.
  • In conjunction with the Director of Retail and Accounting departments.
  • Responsible for department payroll, tracking employee hours and making time-clock changes
  • Assists the Retail Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venues
  • Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service.
  • Develops, implements, and monitors programs assuring a safe facility and work environment that is incompliance with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs. Orders and maintains supply levels.
  • Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service.


  • Charismatic leader who adjusts leadership style to motivate diverse groups to achieve extraordinary goals and overcomes challenges.
  • Inspires and motivates team members to work together and achieve beyond expectations.
  • Successfully manages people to achieve performance goals.
  • Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance.
  • Extensive experience in Retail Sales in theme park or resort management required.
  • Strong merchandising skills.
  • Ability to develop rapport with management and maintain strong working relationships with other team members.
  • Takes an exhaustive approach to every task.
  • Committed to comprehensive and in-depth analysis, planning and implementations of every work task
  • Ability to work in a team environment with professional demeanor
  • High School education or equivalent
  • Ability to read and write English, to interpret documents such as safety rules, operating and procedure manuals;
  • Strong Communication Skills: must be able to communicate effectively with guests and fellow associates.
  • Basic math skills with ability to add, subtract, multiply, and divide.
  • Must be flexible regarding scheduling as it is based on business demands

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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