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About The Grand Mound, WA Lodge

Va Lodge

Great Wolf Lodge Grand Mound is the only lodge located in the beautiful Pacific Northwest since 2008. Here in Grand Mound, we take pride in both our Pack and our property while keeping our guests smiling for their entire stay while they howl down the Tornado and become knighted as a Master Magi when playing Magiquest.

As a Pack Member, you will enjoy events throughout the year such as anniversary dinners, annual awards dinner, picnics in the park, monthly Pack Member recognition and so much more! Our pack is dedicated to having fun, laughing and creating memories that will last a lifetime! Great Wolf Lodge Grand Mound is the career destination you have been waiting for! Come howl with us, we are waiting for you!

Director of Housekeeping

JOB DESCRIPTION

Job ID 10048912 Date posted 11/27/2018 Location Centralia, Washington Job Type Full-time - Regular
  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Trains new employees and provides continued training for current employees.
  • Insures the cleanliness of resort (rooms and public area).
  • Oversees the safe keeping and record keeping of resort guests' lost and found.
  • Schedules (or approves schedules) for housekeeping department, including laundry, public area, room attendants, housemen, stockmen, bed makers, assistants, and floor managers.
  • Completes and communicates maintenance work orders.
  • Ensures guest requests are handled in a professional and timely manner.
  • Ensures accuracy of nightly housekeeping reports and investigates discrepancies.
  • Attends weekly director's meeting and communicate information to housekeeping staff members.
  • Ensures employment forms are completed and submitted, including personnel attendance logs.
  • Investigates, reports and records inappropriate behavior by staff, guests or suspicious persons.
  • Conducts linen and supply inventories monthly to submit to General Manager.
  • Maintains proper staffing levels. Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities.
  • Ensures combustible substances are removed from storage areas.
  • Ensures housekeeping areas meet fire chief and state fire inspector standards.
  • Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.
  • Assists floor managers.

JOB REQUIREMENTS:

  • Charismatic leader who adjusts leadership style to motivate diverse groups to achieve extraordinary goals and overcomes challenges.
  • Inspires and motivates team members to work together and achieve success beyond expectations.
  • Excellent management skills including conflict resolution, coaching, development and teamwork.
  • Takes an exhaustive approach to every task.
  • Committed to comprehensive and in-depth analysis, planning and implementations of every work task.
  • Development, implementation, and monitoring of programs that assure a safe facility and work environment that is incompliance with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.
  • Extensive experience in hotel or resort management required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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  • Housekeeping, Centralia, Washington, United StatesRemove