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About The Grand Mound, WA Lodge

Va Lodge

Great Wolf Lodge Grand Mound is the only lodge located in the beautiful Pacific Northwest since 2008. Here in Grand Mound, we take pride in both our Pack and our property while keeping our guests smiling for their entire stay while they howl down the Tornado and become knighted as a Master Magi when playing Magiquest.

As a Pack Member, you will enjoy events throughout the year such as anniversary dinners, annual awards dinner, picnics in the park, monthly Pack Member recognition and so much more! Our pack is dedicated to having fun, laughing and creating memories that will last a lifetime! Great Wolf Lodge Grand Mound is the career destination you have been waiting for! Come howl with us, we are waiting for you!

Coffee Shop Attendant

JOB DESCRIPTION

Job ID 11548958 Date posted 04/13/2019 Location Centralia, Washington Job Type Part-time - Regular
  • Willing to take the most effective role.
  • Holds the Guest as their most important priority at all times.
  • Handles high pressure situations calmly.
  • Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency.
  • Understands all hospitality standards and holds self accountable for them.
  • Completes all required Xpert training.
  • Contributes to cleanliness standards.
  • Communicates Guest feedback to outlet management.
  • Educates Guests on product line and added value available to them.
  • Adheres to all uniform and grooming standards.
  • Communicates in English and seeks assistance to improve communication skills.
  • Actively participates in meeting all cleanliness, safety and sanitation standards.

JOB REQUIREMENTS:

  • Speaks/Reads English.
  • Can take spoken orders from Guests.
  • Can count money and make change.
  • Can operate restaurant equipment.
  • Anticipates Guest needs and goes above and beyond to satisfy special requests.
  • Seeks feedback from others and responds positively to coaching.
  • Embraces learning for continuous improvement.
  • Understands the importance of teamwork and treats all team members with respect.
  • Learns quickly and is able to apply information.
  • Understands the need for work schedule to change to meet business needs.
  • Demonstrates a positive attitude when facing change.
  • Enjoys new and exciting challenges in a fast-paced environment.


PHYSICAL REQUIREMENTS:

  • Lift up to 50 lbs., site and/or stand for long periods

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

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